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Contact Us

We're here for you
and your pets!

Have a question, suggestion or need support? Our team is always happy to help. Get in touch with us anytime.

⚡ Quick Response
🎧 Dedicated Support
🐾 Pet Care Experts
❤️ We Care
Happy pets
🎧

Need Immediate Help?

Talk to our customer support team now.

📞 Call +91 98765 43210
Mon - Sat: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 5:00 PM

Get in Touch

📞

Phone

+91 98765 43210

Mon - Sat: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 5:00 PM

✉️

Email

support@petnexa.in

We usually respond within 24 hours

📍

Our Office

Shop 12, Palm Beach Road,
Navi Mumbai - 400703,
Maharashtra, India

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Still have questions?

Our pet care experts are always happy to help you and your furry friends.

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PetNexa
Shop 12, Palm Beach Road
Navi Mumbai - 400703

Frequently Asked Questions

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Our team is available Mon–Sat from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 5:00 PM.
Visit our For Vets page and fill out the registration form. Our team will review and onboard you within 2-3 business days.
Yes! We have a network of 24/7 emergency vets. Use our app to find the nearest emergency clinic.
You can track your orders in real-time through the PetNexa app under "My Orders" section.
Yes, bookings can be rescheduled or cancelled up to 4 hours before the appointment without any charges.
Browse our Adoption section, fill out an adoption form, and our team will connect you with the shelter within 24 hours.